Support & Success ensure you’re never on your own with Sitehunt—whether you’re troubleshooting an issue or planning your next phase.

Support Channels

• Email & phone: Reach the Sitehunt team during extended weekday hours for help and troubleshooting.
• Knowledge base: Self‑serve documentation, guides, and FAQs for common workflows and questions.
• In‑app help: Contextual tips and links to relevant resources inside the app.

Customer Success

• Dedicated contact: A named point of contact who understands your organization and goals.
• Check‑ins: Periodic calls or emails to review usage, highlight new features, and gather feedback.
• References & examples: Introductions to peers and examples of how other communities use Sitehunt.

Support & Success work hand in hand with Onboarding & Training to keep your team moving forward.